As a significant technical glitch hit various sectors, Stansted Airport has issued an official statement regarding the recent Microsoft outage. This unforeseen event has disrupted operations for several airlines operating from the airport, causing inconvenience to passengers and businesses alike.

Details of the Microsoft Outage

The outage, which began earlier this week, has had a wide-reaching impact across multiple industries. Microsoft, one of the world's leading technology companies, experienced significant disruptions affecting services such as Outlook, Teams, and Azure cloud. The consequences have been felt globally, with airlines, financial institutions, and other businesses grappling with the resulting challenges.

Impact on Airlines at Stansted Airport

Stansted Airport Statement On Microsoft Outage As Glitch Hits Airlines And Other Businesses

Source: https://www.cambridge-news.co.uk/news/local-news/stansted-airport-statement-microsoft-outage-29572642

Stansted Airport, a major hub for both domestic and international flights, has reported that numerous airlines relying on Microsoft services are currently affected by the outage. Communication channels, booking systems, and customer service operations have been significantly disrupted, leading to delays and cancellations.

A spokesperson for Stansted Airport stated, "We are acutely aware of the inconvenience this situation is causing to our passengers. Our teams are working tirelessly with the affected airlines and Microsoft to mitigate the impact and restore normalcy as quickly as possible."

Steps Taken to Address the Issue

In response to the outage, Stansted Airport has implemented several measures to assist passengers. Additional staff have been deployed in both the terminal and customer service areas to provide real-time updates and support. Announcements are being made regularly to keep passengers informed about the status of their flights.

Moreover, collaboration between the airport's IT department, airline partners, and Microsoft is ongoing to expedite the resolution of technical issues. Alternative communication methods are being employed to ensure that essential information reaches passengers promptly.

Passenger Guidance

Passengers scheduled to fly from Stansted Airport are advised to check their flight status before heading to the airport. Real-time updates are available on the airport’s website and through various airline contact points. Travelers are also encouraged to arrive at the airport with sufficient time to navigate any potential delays or changes.

"We understand the frustration this incident may cause, and we deeply regret any inconvenience experienced by our passengers," the spokesperson added. "Our primary goal is to ensure safety and minimise disruption while we work towards a swift resolution."

Looking Ahead

The incident underscores the interconnected nature of modern technology and the cascading effects of any substantial disruption. As the situation unfolds, Stansted Airport remains committed to maintaining transparency and providing timely updates to all stakeholders involved.

While the full extent and duration of the Microsoft outage are still being assessed, efforts continue around the clock to restore full functionality. Stansted Airport assures its passengers and partners that every possible action is being taken to handle the situation effectively.